Returns and Refunds

Returns and Exchanges

You have the right to change your mind

To receive a full refund, you can return your items within 7 days. The original packaging of the item must be provided for any return or exchange. The returned or exchanged item must not have been used or assembled.


Non-exchangeable purchases:
• Upholstered products without the original label
• Modified or damaged products

Reimbursement conditions.

The item must be returned in its original condition and within the 7-day withdrawal period.

Reimbursement deadlines.

Allow approximately 7 working days for items returned by La Poste or collected from your home

Reimbursement methods.

No surprises, except in exceptional cases, your refund will be made to the initial payment method for your order.

You have more questions ?
contact@onlumiere.com